Privacy Policy

This Privacy Policy explains how Fibaro Pty Ltd (ABN 50 600 361 822) trading as MotorMafia ("MotorMafia", "we", "us", "our") collects, uses, discloses and protects your personal information. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website and services, you consent to the handling of your personal information as described in this policy.

The personal information we may collect includes:

• your name, email address, phone number and delivery and billing addresses;
• order, transaction and account history;
• payment information — this is processed by our payment provider; we do not store complete card numbers;
• communications and correspondence with us; and
• technical and usage data collected automatically, such as your IP address, device and browser type, and pages visited.

We collect personal information directly from you (for example, when you place an order, create an account, contact us or subscribe to updates), automatically through cookies and similar technologies, and from third parties who help us provide our services (such as our payment and delivery providers).

We use personal information to:

• process, fulfil and deliver your orders and take payment;
• provide customer support and manage your account;
• send you service and transactional messages;
• send marketing communications where you have consented (you can opt out at any time);
• operate, secure and improve our website; and
• comply with our legal obligations.

We use cookies and similar technologies to operate the website, remember your cart and preferences, and understand how the site is used. You can control cookies through your browser settings, although some features may not work properly if cookies are disabled.

We may disclose personal information to service providers who help us run our business — including payment processing, delivery and couriers, website hosting, email and analytics — to our professional advisers, where required or authorised by law, and in connection with a sale or restructure of our business. We do not sell your personal information.

Payments are handled by our third-party payment provider in accordance with their own terms and privacy policy. We do not store your complete card details.

Some of our service providers may store or process information outside Australia. Where this occurs, we take reasonable steps to ensure your personal information is handled in a manner consistent with the Australian Privacy Principles.

We take reasonable steps to protect personal information from misuse, interference and loss, and from unauthorised access, modification or disclosure. We retain personal information only for as long as needed for the purposes described in this policy or as required by law, after which we take reasonable steps to destroy or de-identify it.

You may request access to, or correction of, the personal information we hold about you by contacting us using the details below. We may need to verify your identity before responding, and in some cases we may be permitted by law to decline a request, in which case we will explain why.

You can unsubscribe from our marketing communications at any time using the link in our emails or by contacting us. We will continue to send you essential service messages relating to your orders.

Our website is not directed at children, and we do not knowingly collect personal information from anyone under 18 years of age.

If you have a concern about how we have handled your personal information, please contact us first using the details below and we will try to resolve it. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "last updated" date shown above.

Privacy enquiries and requests can be directed to:

Fibaro Pty Ltd trading as MotorMafia

49 28 Barcoo Street, Roseville NSW 2069, Australia

Phone: 1300 342 276 · Email: info@motormafia.au